Welcome to QDOC, a platform designed to help doctors manage prescriptions, appointments, and patient records efficiently.
We value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or mobile application.
We collect the following types of information to provide and improve our services:
Name, email address, phone number
Professional details (e.g., clinic name, specialization, registration number)
Patient names, age, gender, contact information, and medical history (entered by you)
Prescriptions, diagnoses, and visit notes
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Appointment dates, times, and notes
Usage logs, device information, and analytics data (to improve performance)
If you use online payment features, we may collect limited transaction details.
All payments are processed securely via third-party gateways; QDOC does not store credit or debit card details.
We use your information to:
Create and manage user accounts
Generate and store digital prescriptions
Schedule and manage appointments
Provide support and improve system performance
Send important updates or notifications (e.g., reminders, alerts)
Maintain compliance with medical and data protection laws
We apply advanced encryption (SSL/TLS) and secure storage methods to protect your data against unauthorized access, alteration, or disclosure.
Access to data is restricted to authorized users only.
We do not sell, rent, or trade user data.
Data may be shared only in the following cases:
With third-party services strictly required for operation (e.g., SMS gateway, secure hosting, payment processor)
When required by law or medical authorities (with proper authorization)
All third-party partners comply with strict data protection agreements.
You have the right to:
Access and download your data
Request correction or deletion of incorrect data
Withdraw consent and close your account at any time
To exercise these rights, contact us at [support@qdoc.app].
We retain your data as long as your account is active or as required by law.
When deleted, data is removed from active systems and securely erased from backups within 30 days.
We use cookies to:
Maintain user sessions
Remember preferences
Analyze app performance
You can disable cookies in your browser settings, but some features may stop working properly.
QDOC is designed for professional use by licensed doctors and medical staff.
We do not knowingly collect data from individuals under 18 years of age.
We may update this Privacy Policy periodically. Updates will be reflected on this page with a new “Last Updated” date.
Your continued use of QDOC after any changes indicates acceptance of the revised policy.
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us at:
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